Position Overview
The Manager of Lisa Café oversees the daily operations of the hotel's café, which serves as both a dining destination and a sales counter for takeaway items. Lisa Café combines casual elegance with functionality, offering a menu of classic dishes and baked goods alongside coffee and beverages. The Manager ensures smooth operations across both the dining and takeaway experiences.
Key Responsibilities
- Manage café operations, including both dine-in and takeaway services.
- Oversee menu execution, ensuring food quality and consistency.
- Ensure smooth operation of the sales counter, offering baked goods, coffee, and other takeaway items.
- Train and manage staff to deliver exceptional guest experiences.
- Monitor inventory, placing orders to maintain adequate stock levels.
- Handle administrative duties, including scheduling, reporting, and budgeting.
- Engage with guests to foster a welcoming atmosphere and address feedback.
Required Skills and Experience
- Experience as a restaurant or café manager in a luxury or high-volume setting.
- Strong organizational and multitasking abilities.
- Knowledge of classic dishes and retail food sales operations.
- Excellent leadership and interpersonal skills.
- Ability to adapt to a hybrid environment of dine-in and takeaway services.